Cancellation & Refund Policy
Thank you for choosing CureText.ai, your trusted AI-powered content writing platform. We are committed to providing you with high-quality service and a transparent, user-friendly experience. We understand that situations may arise where you need to cancel your subscription or request a refund. Below is our clear and fair policy regarding cancellations and refunds.
Cancellation Policy
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You may cancel your subscription at any time from your account settings.
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Your subscription will remain active until the end of the current billing cycle.
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You will not be charged for any future billing periods after cancellation.
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Please note that we do not provide refunds for any unused portion of your subscription if canceled before the end of the billing period.
Refund Policy
We offer a 30-day money-back guarantee on all new subscriptions:
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If you are not satisfied with the Service, you may request a full refund within the first 30 days of your subscription.
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Refund requests beyond the 30-day period will not be eligible for reimbursement.
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Refunds apply only to subscription fees. Any additional purchases or custom services are non-refundable.
Exceptions to Refunds
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No refunds will be issued for:
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Custom services, add-ons, or one-time content requests
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Accounts terminated due to violations of our Terms of Use
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Renewals after the 30-day satisfaction period
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How to Request a Cancellation or Refund
To initiate a cancellation or refund request, please contact our support team at:
All requests will be reviewed and processed within 14 business days.
Policy Updates
We reserve the right to update or modify this cancellation and refund policy at any time. Any significant changes will be communicated via email or posted on our website.
Thank You
Thank you for being a valued user of CureText.ai. If you have any questions or concerns, please don’t hesitate to reach out to our support team. We’re here to help.